Taha Wairua - Spirituality
- Belief
- Identity
- Stress Management
Taha Hinengaro - Mental Health
- Learning
- Emotion
- Reasoning
- Creativity
- Behaviour
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Taha Whanau - Family
- Relationships
- Role models
- Support
- Identity
Taha Tinana - Physical Wellbeing
- Healthy Lifestyles
- Cultural Differences
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That our service
reinforces the philosophy through the following:
Te Ha o te Tangata - Respect for Clients
Te Herenga Tangata - A Community Focused Approached
Whakapakari Maori - Workforce Profile

Whakapiki - Enablement
That the client have input and choice at al levels of decision making
That our service observes Maori cultural requirements
That the provision of focused services for Maori is by Maori
That our services ensure the least intrusive options for client management

Whai Wahi - Participation
That our service ensures active consumer participation
That our service ensures active whanau involvement
Links with Maori institutions especially other health providers, be forged
Links with non-maori health providers, be established.

Whakaruruhau - Safety
The appropriate cultural safety practices, including the ongoing cultural enhancement of
our service, are implemented.
That competent staff deliver the service to clients
That workforce development ensures appropriate professional safety through dynamic,
ongoing training programme.
That the environmental safety of clients and staff is ensured by adherence to the Trust's
"Health & Safety Policies".

Totika - Effectiveness
That processes to measure the improved health status and health gains for Maori, be
implemented
That the representative workforce is comprised in the main, of maori staff or staff who
reflect maori values
That community consultation be sought
That internal and external review of our service is carried out.

Putunga - Accessibility
That the gathering of client information is of the highest quality
That procedures for the protection of client information are established and reviewd
regularly
That response to client request for service access is timely
That client access to culturally and professionally safe services are available
That a safe environment for clients and staff is assured.

Whakawhanaunngatanga - Integration
That links with Maori institutions and other service providers at the local and regional
level are developed and maintained.
That links with Maori institutions and other service providers at the national level are
established and maintained

Mahi Putea - Financial Accountability
That internal financial mechanism are developed and maintained
That external auditing service are used to report on the financial status of the Trust
That the status of the Trust's business activities will be made public, annually.

Tohunga - Expert
That the process for referral to Maori specific services is established.
That a service interface protocol is developed with Tohunga.

Whakahiranga - Excellence
That only acceptable status for this service is excellence.
That the service will move towards accreditation by The New Zealand Council on Health Care
Standards / Te Taumata Hauora trading as Quality Health New Zealand.
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